Today’s guests are expecting personalized experiences tailored directly to their needs and wants.
Tips & Tricks
Guest blog post from Annie Spano, 2019 Amadeus Hospitality Customer Conference Keynote Speaker, and Founder and CEO of Style Collective With technology part of our everyday lives, it’s no su…
Drivers of Change in Hospitality
As the hospitality industry evolves year after year, we actively study the trends and challenges facing hospitality professionals around the world to provide forward-thinking and innovative technology…
There is a valuable customer demographic that is often overlooked by many in the hospitality industry – Small meetings.
Believe it or not, the holiday season is nearly upon us.
In 2018, digital travel sales are expected to reach $198 billion, with more than 140 million adults researching a trip online.
Guest post from Nicola Graham, Senior Marketing and Communications Manager at Cendyn. We all know everyone loves to win business.
Budget season is officially upon (most of) us.
Day-to-day operations present countless opportunities to engage guests, elevate the guest experience and turn satisfied customers into brand advocates.
Collecting behavioral and transactional consumer data to personalize experiences is no longer off-limits. In fact, it’s become an expectation almost anywhere you go.