Personalize, Deliver & Delight: How Hotel CRM Software Boosts Loyalty & Revenue
Collecting behavioral and transactional consumer data to personalize experiences is no longer off-limits. In fact, it’s become an expectation almost anywhere you go.
Collecting behavioral and transactional consumer data to personalize experiences is no longer off-limits. In fact, it’s become an expectation almost anywhere you go.
Today’s guests are expecting personalized experiences tailored directly to their needs and wants.
Guest blog post from Annie Spano, 2019 Amadeus Hospitality Customer Conference Keynote Speaker, and Founder and CEO of Style Collective With technology part of our everyday lives, it’s no su…
As the hospitality industry evolves year after year, we actively study the trends and challenges facing hospitality professionals around the world to provide forward-thinking and innovative technology…
There is a valuable customer demographic that is often overlooked by many in the hospitality industry – Small meetings.
Guest post from Nicola Graham, Senior Marketing and Communications Manager at Cendyn.
Budget season is officially upon (most of) us.
Day-to-day operations present countless opportunities to engage guests, elevate the guest experience and turn satisfied customers into brand advocates.
Today the role of the Hotel General Manager (GM) is often all-encompassing.
Guest post from Chandra Chakravarthi, Content Marketing Specialist at Sertifi. Paper-based methods can say a lot about your organization in today’s digital-driven world.