Questions to Ask When Considering Automation for Hotel Operations

John-Michael Jenkins

Day-to-day operations present countless opportunities to engage guests, elevate the guest experience and turn satisfied customers into brand advocates. Hotel operations, especially housekeeping, maintenance and guest service functions, demand the ability to execute flawlessly and at peak efficiency.

Delivering on these opportunities with efficiency and without the help of technology is no small task. In fact, it might be impossible! That’s why service optimization software is so critical for hotels looking to satisfy their guests and compete in the digital age.

In this eBook you will learn:

  • What automation software is
  • The benefits of automation software
  • What questions to ask when comparing service optimization software for your hotel

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Drivers of Change in Hospitality

In our largest hospitality study to date, we asked more than 7,000 travelers and industry experts to define the future of the industry. The results highlight several emerging trends for hoteliers to remain relevant, timely, and preferred in a world of evolving guest expectations and intense competition.