For over 30 years, We have been defining hospitality technology and personal support. Now, as part of Amadeus, a global leader in travel solutions, you can expect the same service but with large scale, scope and breadth shaping the future of travel.

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How Mobile Optimization Systems Increase Hotel Efficiency

Eric Oppegaard

Content originally shared on the Samsung Business Blog Our own Nils Lofgren, Customer Experience Manager specializing in Service Optimization products such as HotSOS and REX spoke with Samsung about how mobile systems are being utilized in the hospitality industry.

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Your Strategy to Increase Hotel Revenue

Eric Oppegaard

  The third in our “Why Does Placement Matter?” series examines how placement of a property in an availability list or booking window impacts overall hotel revenue. In Part 1, we discussed the impact on hotel bookings. In Part 2, we discussed the impact on hotel nights. Your Mission: Increase Revenue Business information is readily…

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Increase Hotel Nights

Eric Oppegaard

  Why Does Placement Matter? Part 2 The second in our “Why Does Placement Matter?” series examines how placement of a property in an availability list or booking window impacts overall room nights. For more information on how placement impacts hotel bookings, please view Part 1 of this series. Is there value associated with preferential…

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Legionnaires’ disease outbreak

Eric Oppegaard

Preventative Maintenance is Prevention Since July, more than 120 cases of Legionnaires’ Disease have been identified in primarily the Bronx section of New York City. A dozen people have died after contracting Legionnaires’ disease, a form of pneumonia spread through airborne droplets. Fortunately no new cases have been reported since early August. The outbreak is the…

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Increase Hotel Bookings

Eric Oppegaard

Why Does Placement Matter? Part 1 The first in our “Why Does Placement Matter?” series looks into how placement of a property in an availability list or booking window impacts revenue and overall room nights. First Seen, First Responded? A quick search online reveals several statistics about the value of placement in search rankings: The…

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Warwick International Hotels Leverages Responsive Design

Eric Oppegaard

Guest Blog Post from Bob Fill with NewMedia Digital, a follow-up to our previous post on the new changes to the Google algorithm. Is Your Venue’s Website Being Penalized?   Warwick International Hotels Device Agnostic Email Marketing Overview and Challenge: Warwick International Hotels now includes more than 55 prestigious Hotels, Resorts & Spas worldwide located…

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Technology: To Implement or Not to Implement? That is the question.

Eric Oppegaard

I recently heard a technology organization encouraging companies to not pursue particular technologies as it could remove the element of personal service, commoditizing their offering creating a loss of revenue. I sat back bewildered. Astounded. I couldn’t believe it. And then the wheels in my head started spinning. Do you remember the quote, “Where we’re…

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Which Travel Tribe do you belong to?

Eric Oppegaard

Those of you who joined us at HITEC 2015 learned about “Travel Tribes” and maybe even picked up some bling for your attendee badge! We don’t want anyone missing out on the action, and also wanted to give everyone a chance to find out what your own Travel Tribe persona is. Your Travel Tribe is…

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Amadeus acquires Hotel SystemsPro

Eric Oppegaard

  Today we announced we will expand our sales and catering offering to the hotel industry with the acquisition of Hotel SystemsPro by Newmarket, an Amadeus company. Hotel SystemsPro delivers high-performance, ASP-based enterprise and property solutions to more than 4,500 hotels in North America and beyond, with a specific focus on mid-tier properties. The acquisition will…

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Keeping up with the millennials

Eric Oppegaard

How Moxy is reaching a new audience through distribution Moxy hotels is the new ‘economy lifestyle’ brand from Marriott, geared predominantly towards the millennial customer. This timely move comes as the hotel industry needs to adapt to a new demographic of consumers who place more value on technology, socializing and personalisation of services than ever before.…

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