Rethinking Guest Loyalty in Hospitality’s “New Normal”
By: Jebi Mathew, SVP, Growth and Go-To-Market, Hospitality, Amadeus Originally published on Hospitality Technology Hoteliers have long been aware that loyalty programs are a crucial part of the…
Guest Management Solutions
How Hotel Technology Is Opening New Doors For Personalized Business Travel
Op Ed by: Peter Waters, EVP, Hotel IT Solutions, Hospitality, Amadeus Originally published on The Company Dime Business traveler expectations for hotel stays have been evolving for a while.
Supporting Channel Mix Equity Through Direct Bookings
Originally published on Hospitality Net There were a few noteworthy changes for hoteliers stemming from the COVID-19 crisis.
A Three-Dimensional Recovery Scenario Based on Data, Technology, and the Personal Touch
By: Jerome Wise, Vice President, UK & Ireland and Enterprise Clients, Hospitality, Amadeus At the time of writing, the last thing UK-based hoteliers need is another article from a technolog…
Hospitality is an Industry of Connections
By: Shayne Paddock, Vice President of Product Development & Innovation, Hospitality, Amadeus Originally published on Hotel Executive Before we dive in, be sure to visit our ultimate guide to gue…
Where Everybody Knows Your Name: Lessons on Guest Loyalty
Lessons on Guest Loyalty from a Beloved Sitcom Originally published on Hotel Online The American sitcom “Cheers” is ranked as one of the most popular television shows in history.
Acing the Hotel Recovery Test
Considerations for a Successful COVID-19 Recovery Originally published on PhocusWire You’re likely one of many hoteliers looking to make improvements to successfully emerge from the crisi…
THE Park Hotels Adopts Amadeus’ iHotelier® Solution to Drive Demand and Personalization Across Booking Channels
Paired with Amadeus’ Guest Management Solution, the Indian hotel chain will better manage reservations and guest loyalty as it plans for recovery March 3, 2021 – 2020 was a tough year f…
Azalai Hotels Improves Growth and Loyalty Strategies With the Amadeus Integrated Booking Suite
Hotel chain is the first in West Africa to purchase the innovative e-commerce platform to support their brand expansion January 20, 2021 – In a challenging time for the global travel indu…
New Study Cites Solution Integrations as Area of Booking Engine and Metasearch Opportunity
In a new study recently released by h2c, Global IBE and Metasearch Management Study, research shows that major gaps in Internet Booking Engine (IBE) effectiveness are directly related to a lack of int…