Billions upon billions of people have been served by the quick service restaurant McDonalds, and it’s not because of delightful surprises. Why do people repeatedly go back? The Answer: Consistency.
By Editorial Staff, Lodging Magazine NEW YORK—Hoteliers in major North American markets can look forward to an improved group booking pace beginning at the end of 2016 and continuing into 2017, demo…
By Nicole Carlino One major way the hospitality industry has tried to entice guests is through offering member-exclusive rates to those who book direct.
In 2013 Prince de Galles, a Luxury Collection Hotel located in the heart of Paris, re-opened its 159 rooms to the public after a 27 months renovation orchestrated by Pierre-Yves Rochon.
Recorded at the Amadeus Hospitality Customer Conference, Stefan Loch, Director of Rooms & Sustainability North America from Starwood Hotels & Resorts discusses HotSOS Housekeeping at Starwood.
Recorded at the Amadeus Hospitality Customer Conference, Kristi Millhiser from the Grand Wailea, a Waldorf Astoria Resort discusses Automation and Proactive Change Management with HotSOS.