By Katherine Klahn NEW YORK — Since the emergence of online travel agencies (OTAs) and digital bookings, guests are moving away from traditional methods of booking their rooms, such as picking up th…
In today’s world, hoteliers are realizing the importance of hotel technology to their daily operations in enhancing the guest experience, rather than replacing the human factor; transforming it …
By Julie Sickel U.S. business travel is in a year-over-year decline, and that trend looks to continue during the next six months, according to the U.S.
by Shayne Paddock, Chief Innovation Officer for Guest Management Solutions, Travelclick, for Hotel Executive It’s easier to keep a guest smiling if you know a little something about them.
By Stephanie Ricca Data analysts at this year’s Hunter Hotel Conference said that while industry performance and overall growth might not hit the spectacular highs of 2015, hoteliers are in for s…
By Larry Mogelonsky Great hotel managers not only work incredibly hard to lead their teams and propel their respective properties to new levels of success, but they must also keep a pulse on where the…
We’re excited to reveal the addition of another industry guest speaker, and a presentation on HotSOS Mobile from the Service Optimization team! New Guest Speaker! Automating …