Three Ways Hotels Can Stand Out from Their Competition
If you’re still following the mantra of “business as usual” you’re soon going to be a business that is anything but usual in a way that you aren’t going to like….
If you’re still following the mantra of “business as usual” you’re soon going to be a business that is anything but usual in a way that you aren’t going to like….
Here we are. It’s the beginning of the end… of the year. You’ve reconciled your year-to-date numbers and made an assessment of organizational needs to finish the year strong.
Technology still has a role in personalized services Personalization of goods and services has been around for longer than you might think.
“The times they are a-changin’.
Nestled in a Mediterranean inspired historic village and just a few steps from the stunning south Florida coastline, the Boca Raton Resort & Club, A Waldorf Astoria Resort, is a luxurious home awa…
According to a survey by TNS, room cleanliness is one of the most important factors to vacationers, with 86 percent reporting cleanliness as a top criteria they look for when reading online hotel or v…
Is it me or does time seem to be going by faster? With the passing of time comes an increased pace of change.
Consider a story I heard recently that made me think about how quickly things change in the technology world.
Housekeeping Productivity & Guest Satisfaction Scores Soar Before February of 2015, the housekeeping department of the Hyatt Regency Montreal, like many others, started their day very early in the…
As we enter a season where many businesses revisit their goals and budgets, they often take the time to better understand business objectives, evaluate current business processes (and challenges), and…