Interactive Floor Plans and Diagrams

How to Pitch Digital Group Business Software to Your CMO

Jacki Schroder

Group business is the number two revenue driver at a hotel after transient guest rooms, yet most properties don’t dedicate much of their digital presence to this valuable business line. In a recent study we conducted, the number one priority for hotels in 2018 is increasing group business. To increase your group business, you need…

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Your Website is the New Hotel Lobby

Jacki Schroder

The hotel lobby is the first impression a property makes on its guests. Whether it’s small or large, rustic or modern, its appearance immediately conveys the type of experience a traveler can expect during their stay. Lobbies can inspire repeat business, or drive guests away with one glance. We’ve all heard the saying, “you never…

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The Number of Meetings Individual Planners Manage is Increasing

Eric Oppegaard

Meeting Planners are Handling More Seven years ago, most planners (34%) said they manage 5 to 10 events a year. Now, most say either 5 to 10 (28%) or 11 to 25 (29%) – which suggests that since the downturn, they’re juggling more events at a time. These Event Planners said that technology is one…

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Three Important Budget Planning Considerations

Anna Ransom

You’ve started thinking about 2018 budgets.  Are you trying to identify the most effective ways to have an impact on the growth of your business? With so many options available to you, how can you focus on the best areas? Consider three main goals to help you organize your thoughts.  Are you looking to… …Increase…

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Creating Custom Objects in a Venue Diagram is as Simple as 1-2-3

Jay Lau

Often planners will request items of a specific size that are needed for their events but the items are not the standard sizes the venue uses. To add these items to the room plan, the venue would first need to create a new item in the resource library of their diagramming solution. This process is…

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Are You Ready for the Challenge of Hosting Casual Business Meetings?

Jay Lau

The growing trend of casual business meetings has created new challenges that venues must address. The days of business meetings using standard setups has slowly evolved to a requirement for unique setups designed to drive interaction and increase discussion. This new demand will increase the cost of doing business and even lead to the loss…

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How to meet today’s hotel guest expectations

Anna Ransom

Originally shared at: http://www.amadeus.com/blog/13/12/meet-todays-hotel-guest-expectations/ Long gone are the days where a website with an online booking option is sufficient to attract guests to your property. Today’s savvy consumer craves personalized, immersive experiences. They want to be captivated from their first thought of travel to their return home with memories that will last a lifetime. What should…

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Hospitality Diagramming Integrated with Delphi.fdc

Jay Lau

To improve staff productivity and event execution, Amadeus Hospitality Diagramming (formerly known as iPlan) has been deeply integrated into the Amadeus Advanced Sales & Event Management module – Delphi.fdc. This new integration eliminates the need for staff members to enter booking data into two systems. With just a single click of a button, booking data…

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Flawless Event Execution Is Not Enough to Win Future Business Opportunities

Jay Lau

Venues believe that executing a flawless event experience is the key to getting planners to return for future events. However, is creating that experience via event execution too late in the process? Planners take their entire experience into account before deciding on returning for future events and creating a stress-free event experience is just one…

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Are You Leaving Group Business Revenue on the Table?

Jay Lau

Events are an important revenue producer for a venue but money is being left on the table because the revenue per event is not maximized. Even though planners have budgets, the experience of the attendee is a top priority and budgets can be adjusted for the sake of creating a better attendee experience. The addition…

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