How to Manage Your Hotel’s Revenue Strategy During a Crisis
Originally published on PhocusWire The travel industry is facing unprecedented challenges.
Originally published on PhocusWire The travel industry is facing unprecedented challenges.
Building a Data-Driven Strategy to Manage Today and Plan for the Future With markets feeling the strain of the current events, it can be challenging for hoteliers to know how to plan the best course o…
In times of volatile demand, the ability to segment, personalize and deliver outstanding customer service is even more critical. The proof is in the numbers.
Before we dive in, be sure to visit our ultimate guide to grow events and group business for an all-encompassing rundown of events, sales and catering tips, data points and best practices.
Maximize your CRM for better guest engagement, says Curtis Brewer, SVP, Reservations, Guest Management and Web Solutions, TravelClick, an Amadeus Company Originally published by Tohology The ho…
Travelers share everything online these days, both good and bad.
A New Focus on the Bleisure Traveller For those who don’t travel for work, you might imagine that business trips consist of private jets, 5-star hotels and fine dining but, in reality, it usually me…
Update: Our 2020 event has been postponed in response to the global uncertainty related to COVID-19. We look forward to welcoming you to the rescheduled event at a future date.
Are you leveraging hotel surveys to drive loyalty and improve your service at your property? Before we dive in, be sure to visit our ultimate guide to guest loyalty to access an all-encompassing rundo…
February 18, 2020 – The Institute of Hospitality (IoH), a global community of hospitality professionals, and Amadeus, an industry-leading provider of hospitality technology solutions, are proud to a…