The 7-Step Checklist for Event and Group Business Prospecting for Hoteliers
…will provide insight into who booked with you this time last year. Identify trends about what types of groups that are likely to book with you in the upcoming months…
…will provide insight into who booked with you this time last year. Identify trends about what types of groups that are likely to book with you in the upcoming months…
…2. What pricing approach best complements my strategy? To properly optimize revenue, it’s important to select a strategy that fits the hotel’s portfolio of business. Since transient and groups make…
…Intelligence Beyond individual guest intelligence, your CRM software can also store information about groups. Using group information to your advantage can be game-changing when you consider the revenue opportunities brought…
…process of planning ahead over being impulsive and, of all the groups, are the most comfortable with the role technology plays in travel. Sustainability is at the top of their…
…in RFP selections, especially among corporate groups. Although the industry is starting to see all things safety-measure-focused diminish, confidence remains fragile, and hotels must move with conviction to ensure the…
…best practices. If your hotel depends heavily on group business, you’re not alone. Groups are a high priority segment for most properties not only for the income they generate but…
…groups of hotels and assigning key staff members to manage those hotels in a unified fashion. For instance, call center activities for guest requests and room control could be centralized,…
…where having the perspectives of different functional groups will pay off. For example, here is a small sample of things that stakeholders in these different groups may want to take…
…a reward member at check-in), but delivering loyalty-inspiring levels of personalization now requires a more holistic approach. Truly personalized stays require relevant advertising messages to targeted groups, customized content in…
…determining whether leisure or corporate groups feel comfortable hosting in-person events. Hoteliers can reach out to contacts to gauge their interest level in booking a meeting or event in 2021…