Hospitality is an Industry of Connections
By: Shayne Paddock, Vice President of Product Development & Innovation, Hospitality, Amadeus Originally published on Hotel Executive Before we dive in, be sure to visit our ultimate guide to gue…
The Evolution of Hospitality’s Customer Support Model
By: Ken Wilson, Head of Global Customer Support, Hospitality, Amadeus As we progress into what we hope will become a better year for us personally, professionally, and for our industry at large…
Where Everybody Knows Your Name: Lessons on Guest Loyalty
Lessons on Guest Loyalty from a Beloved Sitcom Originally published on Hotel Online The American sitcom “Cheers” is ranked as one of the most popular television shows in history.
Amadeus Expands Hoteliers’ Access to Historical Market Insight to Complement Forward-Looking Data
Combining 2019 and 2020 historical market performance with 12 months of forward-looking, on-the-books occupancy data, hoteliers can now view 36 months of the industry’s most comprehensive booking da…
Acing the Hotel Recovery Test
Considerations for a Successful COVID-19 Recovery Originally published on PhocusWire You’re likely one of many hoteliers looking to make improvements to successfully emerge from the crisi…
Amadeus Data Alert: Top U.S. Destinations for Spring Break by Hotel Occupancy and Air Travel Booking Volumes
Spring break is here and whether due to the need to get a break from cold winter temperatures, or the excitement to travel again following recent vaccinations, or both, it seems there is an increased …
THE Park Hotels Adopts Amadeus’ iHotelier® Solution to Drive Demand and Personalization Across Booking Channels
Paired with Amadeus’ Guest Management Solution, the Indian hotel chain will better manage reservations and guest loyalty as it plans for recovery March 3, 2021 – 2020 was a tough year f…
How Contactless Guest Experiences are Enhancing Hotel Satisfaction and Operational Efficiency
COVID-19 has caused us to reflect upon the fundamental operations of our global society and day-to-day lives, including the ways in which we interact with one another.
The Importance of Multimedia for Hotel Recovery: Amadeus LinkHotel and Leonardo Expand Partnership
By: Petar Popov, Head of LinkHotel, Hospitality, Amadeus In a time where we’re all living with so much uncertainty, having the right people and partners by your side is more important than ev…
Insurance Will Play a Key Role as We Rebuild Travel
Originally published on Amadeus Insights Guest post from Noam Shapira, Co-Founder & Co-CEO, Setoo “The best-laid plans of mice and men often go awry,” has to be one of the most relevant…