Crisis Management Resources

We're here for you.

We would like to communicate our support and commitment to you during these difficult times for our industry. At Amadeus, we are closely monitoring the situation with COVID-19, the coronavirus. Our priority is to ensure the health and well-being of our employees and the continued support of our customers.   We are committed to help our hospitality customers navigate this complicated situation as best as possible by providing relevant and timely content outlining best practices to maintain your business, connect with your guests, and plan for future recovery.

Jump to:

On the Blog

How to Lean on Your CRM During Tough Times
5 Steps to Enhancing Hotel Housekeeping & Guest Satisfaction in a Downturn
Best Practices to Manage Group Business in Challenging Times
Hotel Housekeeping Checklist
Download the Checklist >>
The Hotelier’s Guide to Managing Online Reviews
Download the Guide >>
An Independent’s Checklist for New Hotel Openings
Download the Checklist >>

In the News

PhocusWire: How to Manage Your Hotel’s Revenue Strategy During a Crisis
COVID-19 Update from Amadeus
Amadeus Business Continuity Plans

Hosted Webinars

EMEA Complimentary Webinar: Building a Data-Driven Strategy to Manage Today and Plan for the Future
Register Now >>
N. America Webinar Replay: Building a Data-Driven Strategy to Manage Today and Plan for the Future
View the Recording >>

How can we help?

Our goal is to provide you with relevant resources to help you address your business needs – whether your in the midst of challenges or preparing for recovery. Across the globe, our teams are available to provide best practices to manage the current situation while preparing to deliver on a recovery plan when the market returns. If there are particular topics of interest, please let us know!