Hotel Management 2020 eBook | Hotel Guest Relations & Operations

Hotel Management 2020 – eBook

Eric Oppegaard

Hotel Industry Influencer

The Guide to Future-Proofing Operations to Drive Revenue and Address the New Realities of Guest Relations

Today’s hotel managers are facing new challenges, but they are all driving towards familiar goals. Hotel Management 2020 identifies key challenges in the industry and actionable solutions that your team can begin to implement today. Learn innovative ways to manage guest expectations in hotel reservations, ensure sustainable growth in sales and catering, and deliver flawlessly in operations.


Hotel Management 2020 eBook

These areas include:

  • Hotel Reservations
  • Sales, Catering & Event Management
  • Operations & Maintenance


Get the Free Hotel Management 2020 eBook



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Planning for Hospitality Recovery

In partnership with global hospitality organizations HSMAI, IoH, and HOSPA, we developed a series of recovery eBooks to help hospitality professionals chart their course for recovery in the aftermath of COVID-19. Together, we conducted surveys and interviews with dozens of global industry experts and leveraged Amadeus’ internal expertise to compile specific, actionable ways to build and execute recovery plans across marketing, sales, revenue management, and operations.