Loyalty programs have long been a staple asset in many hotelier’s revenue and competitive sales strategies – both at the independent level and chain level.

With Amadeus Service Optimization Rapid advancements in new hospitality technologies like voice assistants, door locks, and Bluetooth low energy systems have also brought with them a myriad of new con…

Collecting behavioral and transactional consumer data to personalize experiences is no longer off-limits. In fact, it’s become an expectation almost anywhere you go.

Catering and event managers aspire to exceed planners’ expectations and create an event guests will rave about.

How to choose the right hospitality technology in a post-GDPR world? Keep your data safe with technology providers you can trust Before we dive in, be sure to visit our ultimate guide to hotel market…

14th Annual ACE Awards Recognize Outstanding Customer Experiences Programs Driving Business Intelligence   [Portsmouth, NH] – May 14, 2019 – Global hospitality technology provider Amadeus has…

Data breaches are growing increasingly common, with millions of people falling victim to them every year.

Insight from the 2019 Amadeus Hospitality Customer Conference In an event full of educational and thought leadership presentations, one of the most popular discussions was led by Hospitality Division …

Guest expectations are changing. While a clean and attractive room, friendly staff, and prompt service are expected, they are only the foundation of today’s guest experience.

Today’s hotel guests have more choices than ever before and high standards because of it.